Privacy Policy

Last Updated: September 2026

At Dr. Rohit Badge – Kidney Healthcare Clinic, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect information when you visit or interact with our website.

By using this website, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with this policy, please discontinue use of the website.

1. Information We May Collect

Depending on how you interact with our website, we may collect certain information, including:

Personal Information
When you contact us, request an appointment, or submit an enquiry, you may voluntarily provide
information such as:

Name
Phone number
Email address
Appointment-related information
Enquiry or message details
Other information you choose to provide

Please avoid submitting unnecessary sensitive medical or personal information through general website forms.

Technical Information
When you visit our website, certain technical information may be collected automatically, such as:

IP address
Browser type and version
Device type
Operating system
Pages visited
Date and time of website visits
Referring website
General website usage information

This information may be used for website security, performance monitoring, analytics, and improving
the user experience.

2. How We Use Your Information

Information collected through the website may be used to:

Respond to your enquiries and requests.
Contact you regarding appointment requests.
Provide information about our clinic and services.
Communicate with you regarding your enquiry.
Improve our website, services, and user experience.
Monitor website performance and security.
Maintain website records where appropriate.
Comply with applicable legal and regulatory requirements

We will use personal information only for legitimate purposes connected with our website, clinic
operations, communication, and services.

3. Medical Information

Our website provides general information about kidney health, nephrology, diseases, treatments, dialysis, kidney transplantation, and related healthcare services.

The website is not intended to collect detailed medical histories through general contact forms. If you voluntarily provide medical information through an enquiry or communication channel, we will handle it appropriately and only use it for the purpose for which it was provided, subject to applicable law.

For medical consultation or treatment, patients should communicate directly with the clinic through appropriate channels.

4. Appointment Requests

If you submit an appointment request through our website, we may use the information provided to contact you regarding your requested appointment.

Submitting an online request does not necessarily confirm an appointment. Appointment confirmation is subject to clinic availability and communication from the clinic.

5. Cookies

Our website may use cookies and similar technologies to improve functionality, understand website
usage, and enhance your browsing experience.
Cookies may help us:

Remember certain website preferences.
Understand how visitors use the website.
Improve website performance.
Analyze website traffic.
Maintain website security and functionality.

You may be able to control or disable cookies through your browser settings. Disabling certain cookies
may affect some website functionality.

6. Analytics and Third-Party Services

We may use third-party services such as website analytics, security tools, embedded content, communication services, or other technologies to operate and improve our website.

These third-party services may collect certain technical or usage information according to their own privacy policies.We do not control the privacy practices of third-party websites or services. Users should review the privacy policies of such third parties when interacting with their services.

7. Social Media

Our website may provide links to social media platforms, including Facebook, Instagram, X, YouTube, WhatsApp, or other third-party platforms.

If you interact with these platforms, your information may be processed according to the privacy policy and terms of the respective platform. We recommend reviewing the privacy policies of the relevant social media providers before using their services.

8. How We Protect Your Information

We take reasonable administrative, technical, and organizational measures to protect personal
information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of information transmitted through the internet.

9. Sharing of Information

We do not sell or rent your personal information to third parties.We may disclose information where reasonably necessary:

To provide requested services or respond to enquiries.
To service providers who assist with website operation, hosting, security, analytics, or communication.
When required by applicable law, regulation, court order, or legal process.
To protect the rights, safety, property, or security of the clinic, patients, visitors, or others.
Where disclosure is otherwise permitted or required by applicable law.

Third-party service providers may process information on our behalf for the specific services they provide.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including responding to enquiries, maintaining appropriate records, fulfilling legal obligations, resolving disputes, and protecting our legitimate interests. The retention period may vary depending on the type and purpose of the information.

11. External Links

Our website may contain links to external websites, including social media platforms, map services, and other resources. We are not responsible for the privacy practices, content, security, or policies of external websites. Once you leave our website, your use of another website is governed by that website’s privacy policy and terms.

12. Children's Privacy

Our website is intended to provide general healthcare information and is not specifically directed at collecting personal information from children.

Parents or legal guardians should supervise children’s use of the website and should avoid submitting unnecessary personal information on behalf of a child through general website forms.

13. Your Privacy Choices

Depending on applicable law, you may have rights regarding your personal information, including the right to request access to, correction of, or deletion of certain information

If you wish to make a privacy-related request, please contact us using the details provided below. We may need to verify the request before taking action. Depending on applicable law, you may have rights regarding your personal information, including the right to request access to, correction of, or deletion of certain information

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, website functionality, technology, or applicable legal requirements.

Any updated version will be published on this page with the revised Last Updated date. We encourage visitors to periodically review this page to remain informed about how their information is handled.

15. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:

Dr. Rohit Badge – Kidney Healthcare Clinic
Email: drrohitbadgenephrologist@gmail.com
Phone: +91-8208419359

Clinic Address:
2nd Floor, Guru Balwant Building, Central Bazar Road,
Lokmat Square, Ramdaspeth, Nagpur, Maharashtra – 440012.

Additional Clinic:
Shop No. 3/4, Rajat Tower, Indora Square,
Beside Royal Enfield, Below Metro Station,
Nagpur, Maharashtra – 440017.